In Crisis? We can help.

If you or someone you know is thinking of suicide or is in emotional distress, please call:

988 Suicide and Crisis Lifeline
(231) 689-7580
Toll Free: (800) 968-7330

We are available 24 hours a day, 7 days a week. A caring, trained clinician is waiting to take your call.

1. Commitment to Accessibility

Newaygo County Mental Health is committed to ensuring that our website, https://www.newaygocmh.org/ (the “Website”), is accessible to all individuals, including people with disabilities. We believe that every person should be able to access the information and services available on our Website with ease and dignity.

We are continually working to improve the accessibility and usability of our Website and to ensure that it provides a positive experience for all users, regardless of ability.

2. Accessibility Standards

Our Website strives to conform to the following recognized accessibility standards:

  • Web Content Accessibility Guidelines (WCAG) 2.1, Level AA: Published by the World Wide Web Consortium (W3C), WCAG 2.1 Level AA is the widely accepted standard for web accessibility. It addresses a broad range of recommendations for making web content more accessible to people with visual, auditory, motor, and cognitive disabilities.
  • Section 508 of the Rehabilitation Act of 1973: As a county government entity, we are committed to meeting the requirements of Section 508, which mandates that electronic and information technology developed, procured, maintained, or used by the federal government and entities receiving federal funding be accessible to people with disabilities.
  • Americans with Disabilities Act (ADA): We strive to ensure our Website meets the accessibility requirements under Title II of the ADA, which applies to state and local government entities.

3. Accessibility Features

We have implemented the following features and practices to enhance accessibility for users with disabilities:

3a. Navigation and Structure

  • Full keyboard navigability, allowing users to access all interactive elements without a mouse
  • Consistent page structure and navigation across the Website
  • Descriptive page titles and headings organized in a logical hierarchy

3b. Visual and Content Accessibility

  • Text alternatives (alt text) for all meaningful non-text content, including images
  • Sufficient color contrast ratios between text and background elements
  • Resizable text that can be enlarged up to 200% without loss of content or functionality
  • Content that does not rely solely on color to convey meaning

4. Browser and Assistive Technology Compatibility

Our Website is designed to be compatible with the current and previous two major versions of the following browsers:

  • Google Chrome
  • Mozilla Firefox
  • Microsoft Edge
  • Apple Safari

Our Website is also designed to work with commonly used assistive technologies, including screen readers (such as JAWS, NVDA, and VoiceOver), screen magnification software, and voice recognition tools.

Older browser versions or less commonly used assistive technologies may not support all Website features. If you experience difficulty using our Website with your preferred browser or assistive technology, please contact us for assistance.

5. Third-Party Content and External Links

Our Website may contain links to third-party websites and services, or embed content hosted by third-party providers, that are not under our direct control. This includes our career and employment application portal, which is operated by a third-party platform.

While we make reasonable efforts to link to accessible third-party content and services, we cannot guarantee the accessibility of content that is not developed or maintained by Newaygo County Mental Health. We encourage third-party providers to meet WCAG 2.1 Level AA standards, but their content is governed by their own accessibility policies.

If you experience an accessibility barrier on any third-party content linked from our Website, we encourage you to contact that provider directly. You may also notify us so that we can address the issue with the provider where possible.

6. Known Limitations

Despite our best efforts to ensure full accessibility of our Website, there may be some limitations. Examples of content that may present accessibility challenges include:

  • Legacy PDF documents created before our current accessibility standards were adopted. We are working to remediate these documents and will provide accessible alternatives upon request.
  • Third-party content or embedded applications that are not within our direct control.
  • Dynamic content or interactive features that may require specific assistive technology configurations.

If you encounter an accessibility barrier, please contact us and we will make reasonable efforts to provide the information in an accessible alternative format or address the issue promptly.

7. Feedback and Accessibility Support

We welcome your feedback on the accessibility of our Website. If you encounter an accessibility barrier, have difficulty accessing any content or feature, or have a suggestion for improvement, please contact us using any of the following methods:

Phone: (231) 689-7330

Mailing Address: 1049 Newell, PO Box 867, White Cloud MI 49349

When reporting an issue, please include the following information to help us address the problem effectively:

  • A description of the accessibility issue you encountered
  • The web page address (URL) where the issue occurred
  • The browser and assistive technology you were using, if applicable
  • Your preferred method of contact so we can follow up with you

We strive to respond to all accessibility feedback within [specify timeframe, e.g., 5 business days] and to resolve reported issues as quickly as possible.

8. Ongoing Accessibility Efforts

We are committed to the continuous improvement of our Website’s accessibility. Our ongoing efforts include:

  • Conducting regular accessibility audits and testing of our Website
  • Training our web development and content teams on accessibility best practices
  • Incorporating accessibility requirements into our web development and content creation processes
  • Engaging with users and disability advocacy organizations to identify and address accessibility needs
  • Monitoring changes to accessibility standards and regulations to ensure continued compliance

9. Changes to This Accessibility Policy

We may update this Accessibility Policy from time to time to reflect changes in our practices, accessibility standards, or legal and regulatory requirements. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.